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unite students aberdeen reviews

Staff do not turn up to appointments. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. Thank god I read the tenancy agreement as they stated the were going to take 822.38 a month which is more then my rent monthly. All four of our properties in Aberdeen are in fantastic locations, just a few minutes’ walk at most from a whole host of amenities, including excellent transport links and local shops, making it easy to commute in, pop out for lunch or do a spot of shopping. I thought my health and safety are a priority, according to your pledge? The league table is ranked using 315 review scores from current students across 15 university halls and 25 private halls. You've already flagged this Hannah 2 reviews. Rent was going to cost 129 a week. All rights reserved. Most reception staff were unfriendly and unhelpful to the point you dreaded having to go down. It went back and forth of them denying me ever paying a deposit to them (despite me sending proof on multiple occasions) for a month. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. Book accomodation through your university and don't make the same mistake I did. He has health conditions and still they won't budge!I'm so glad it's his last year. ... Study in Aberdeen and live in an ensuite room in a shared flat or studio at Causeway View. ... Glassdoor has 104 Unite Group reviews submitted anonymously by Unite Group employees. The only useful individual was the Housing Manager.Crooks. I don't know if it's like this in every Unite accommodation or just Aberdeen, but I don't think I'm ever going back into it again. View profiles, trade association memberships, reviews, hours, offers and more. Booked accommodation via Cardiff Met, they couldn’t accommodate my son on campus so booked him in with Unite Students. Don't fall for this like I did! Far too much hassle. They could easily be tested monthly or termly. By continuing, you agree to our use of cookies. My main problem was when the pandemic started and some students left, there was no proper care for the rest of us that stayed back. The staff are polite but apply no leaway and seems like their hands are tied when speaking to you. No care shown at all to student residents. Again, information provided feels vague and evasive, and they keep changing what their definition of a formal cancellation is.At first, an email to their cancellations department secured your not having to pay the third semester rent. In this video, I give you a room tour of the Unite Students property, Causeway View in Aberdeen. I refused to pay for the stain because it was not me who caused the stain! Staff were always friendly, trustworthy, understanding and willing to help. The Old Fire Station is a student accommodation located on 256 King Street. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. With the Covid-19 outbreak I was very pleased to hear that they were allowing us to not pay the final instalment of rent, which is fair seeing as most of us have moved out, and I personally am a critical worker and have had to move home to work nearly full time, so this money could pay for me to insure my car and not have to keep putting myself at the extra risk of using public transport. Rather unfair if you place yourself in my situation, no sympathy from them whatsoever.Edit: Forgot to add details about the hygiene and safety within the accommodation itself. The Old Fire Station also offers a study area for students who need a quiet area to work and revise. We’re smaller Glasgow has over 26,000 students, and Edinburgh is even bigger with over 35,000. I recently moved out due to the Covid-19 pandemic.i left over 3 months ago and i have been hit with £294 in damage charges i did not do. Unite Students Accommodation in Liverpool, A solid bet for housing in your first year. Do not stay at any property that associates itself with Unite Students. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. Who bags up recycling into plastic bags how stupid! As you would expect of a student accommodation of this calibre there is a top notch team in charge at Spring Gardens Aberdeen. Only the latest review will count in the company's TrustScore. I have booked with unite students and now I need to cancel, they don’t have working phones, it’s very poor form, they try to make you webchat that doesn’t get you anywhere. This is unacceptable as it is BRAND NEW!!! Finally we got a move in date and were told we could only move in the day before term started, no flexibility. When i moved into the accommodation i slept on the floor fro over a week as the mattress was so dirty and it stank! It is predominantly overseas students who are made to pay upfront (I'm from the ROI) and it seems grossly unfair if Unite can get away with this. If I predicted COVID was going to hit us this year, I 100% would not have booked. My experience was auful. Terrible experience experience with their costumer service. Therefore, i assumed that we would be bound by the university accommodation contract - WRONG! Without warning! Said it'll take them 6-8 weeks to complete the pest control process. EVERYWHERE, they climb onto you when you sleep too. I'd avoid them at all costs. I was trying to book a studio room at Marketgate in Bristol, right, I did everything they asked for, I agreed, my guarantor agreed etc. I cannot say that any of the services that Unite provided were positive. Also, they demand tenants clean their own kitchens instead of having cleaning staff, DO NOT BOOK! -Difficulties removing my personal information off their website after staying with them for a year-Room was tiny-massively overpriced-Came with faulty items (curtain didnt slide open or shut for myself, one of my flatmates had his TOILET LEAKING on the floor ON HIS FIRST DAY of moving in, he moved out a few days later)-Additional ridiculous moving out charges (when asked for images of the damage, they replied with ''sorry there has been a mistake''). Unite sent my son an email at the end of March clearly stating that those students who hadn't yet paid for the third term's accommodation, if they weren't going to be there because of Covid, would not have to pay anything. He had paid for the year upfront so, obviously, expected his money back. Search for local Mailboxes near you on Yell. Asked if they would give me the flexibility and be released from the contract that I signed around March 2020. No one seems to know what they’re doing it’s absolutely hideous! DO NOT USE THIS COMPANY AND ANY CIRCUMSTANCE. I have stayed at The Old Fire Station in Aberdeen for two years and I’ve never felt more exploited in my life. it certainly was a great stepping stone for me in my supervisor/ manager roles. Powis Place is in the perfect location, just a stone’s throw from The University of Aberdeen and 10-minutes away from the bustling city centre. 98 Unite Group reviews. Share your flat, bathroom, and kitchen with flatmates - or choose an en-suite room if you’d prefer a private bathroom. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. No flexibility could be given to me so I thought okay, I'll have to find a replacement tenant then. Unite Students is the leading provider of student accommodation in the UK, providing homes for 76,000 students, across 27 cities. Yell.com Yell Business. Student accommodation in Aberdeen Perfect for students at the University of Aberdeen and Robert Gordon University. Being home to just 147 students, Farmers Hall Lodge has an intimate, community feel. Unite sent my son an email at the end of March clearly stating that those students who hadn't yet paid for the third term's accommodation, if they weren't going to be there because of Covid, would not have to pay anything. The property is around 8 km from Aberdeen City Centre and 9 km Aberdeen Beach. I received a full reimbursement as a result of the COVID-19 crisis. I worked as a summer receptionist at Unite Students in summer 2019. Very poor customer care/service. Hospitality workers in Aberdeen coming together in a trade union to protect and improve there jobs pay and conditions. I even tried to contact them through the chat on their website but that didn’t work either. Company Overview FAQ. Little, if anything, is done in the interest of resident wellbeing. The Old Fire Station is a student housing located on 256 King Street. He's on his own, no one is allowed in and he's 21 not 3! The bad: launderette is expensive and the machine put a hold in one of my tops. 109 Salaries. I had a booking with unite students but unfortunately didn’t get my place at the university I had booked the accommodation for. We're also customers, you can't just take over half a grand every month and treat us like annoying kids, then try boot us out whenever you fancy. Said I would need to find a replacement tenant before I could be released, as this was what the contract stated. Add a Review. I raised this to staff several times, nothing was done about it.I paid £100 extra than my two other flatmates for the exact same room because ‘prices aren’t set’ yet I booked months earlier? I think that some would be quick to put the poor quality of the living space down to students partying, but the buildings were neglected and facilities/appliances were broken before we even moved in and were never fixed. Avoid spring gardens. I've called all 4 banks regarding this issue, to which all 4 responded with "No, the problem is not on our end", and I thought so since I could still buy stuff with all 4 cards at ease. Situated on Willowbank Road, ABeleven serves both RGU and the University of Aberdeen. They wanted me to pay the whole price by easter. My shower had awful water pressure. 61 Jobs. If he gets covid they could be to blame then l will make sure local papers hear about it. Founded in 1495, Aberdeen University offers the chance to study in Scotland's prosperous and attractive 3rd largest city. © 2020 Trustpilot A/S. Honestly one of the worst experiences living with Unite students. Even though I was going to be there for a whole year form august to August. Woke up this morning with a text from my bank saying it was over £400 overdrawn and that I had till 2pm today to pay it!! Download the app Get a free listing Advertise 0800 777 449. keywords location Search. I have stayed with unite for a year and have had both good and bad experiences.The good: Good customer service whenever I needed help getting into my room or flat. I feel for the price we pay, more staff should be employed to run the day to day activities. Very poor wouldn’t recommend. Right now, I wrote an angry complaint email to them and to my university, and I'm yet to receive stuff back. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. They let people out of their contracts with the virus. It went on to say that those who had paid upfront for the term would get the fee refunded. Aberdeen only has 14,000. The mid term inspection didn’t find this stain because the staff were so lazy and only lifted up a quarter of the mattress and said ‘yep that’s fine’. Kitchen Features: Breakfast bar (Bedroom features has the desk, kitchen features breakfast bar the breakfast bar is missing), stools missing and vacuum cleaner missing. I'd never reccomend it to anyone. Student accommodation in Aberdeen Perfect for students at the University of Aberdeen and Robert Gordon University. Customer services responses were usually very slow and unhelpful. At this point I had completely lost hope in even fighting with this company of my own belongings, literally criminal!! View John Jeram-Silvey MIWFM’S profile on LinkedIn, the world’s largest professional community. I'm almost certain that I'm not the only one having this problem, and I wish all the best to all of you who are looking for uS's accommodation. ... Unite Students will delay the tenancy start date until the end of the travel ban. Firstly, in my one of my first nights in to their accommodations, I had been out all day and when I came home to get rest I had realized my items were missing from my room! I wish I could give them zero stars. Which i dont have yet. Not supportive over covid - checked out in April (only stayed 6mths and promised 20%discount for leaving early)and still not received refund in July , contacted weekly . A free inside look at company reviews and salaries posted anonymously by employees. Doors fell off kitchen cupboards and heating broke eventually fixed after a few weeks. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. Mine was £223 when I booked it in March. So I started contacting uS regarding this. 92 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. 60 Spring Garden Unite Students, Aberdeen, AB25 1GN, United Kingdom – Great location - show map There is literally no peace of mind in these buildings, which are supposed to be most stress free to allow students to focus. 93 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. The website feels vague if you need to contact them. With a bus stop just a 2-minute walk around the corner and buses going to RGU Garthdee Campus every 8 minutes you really couldn’t be located any better. 103 Reviews. You have to make allowances. Discover the best student accommodation at University of Aberdeen. More at www.abdn.ac.uk/news Aberdeen is a vibrant university city, rich with culture and steeped in history. Essentially I sent an email regarding a complaint I had, I never received an answer to this email. Search for Mailboxes near you, or submit your own review. After a month of messages every day I finally have it sorted but the way they handled it was absolutely ridiculous and they shouldn’t be respected as a professional company. Where to Stay. May 6, 2020 - If you are still wondering what university to chose, I am now going to tell you why you should choose to study at the University of Aberdeen. They are dedicated to giving you as great an experience as possible. They then don’t answer emails for weeks. Awful experience. This site also offers vending machines for snacks, secure bike storage, on-site laundry facilities and secure car parking, so you have everything you need for an amazing time in Aberdeen. I've loved living in Causeway View, so much so I … It went on to say that those who had paid upfront for the term would get the fee refunded. I'm so tired of them already, and I'm yet to move in, I'm terrified of what's coming next. Student Accommodation in Aberdeen Browse Student Accommodation in Aberdeen featuring photos, videos, special offers and testimonials to help you choose the right local Student Accommodation for … They want rubbish and recycling bagged up. Aberdeen is Scotland’s golden-sanded city where there’s plenty to see – and lots of sea. I did such and they proceeded to email me with deadlines for payments and not give me any information required for the proper cancellation protocol. 342 Reviews by Students The creative, vibrant and historical city of Aberdeen has a student population of 30,000 and it is home to two universities and about 25 halls. The items not in the flat as described in the description are the following; Bedroom features: Chairs, and curtains missing. They do not care about any tenant living with them- just the money in your pockets. Terrible Customer Service. Engaged Employer. | Read 21-40 Reviews out of 116 I’m glad I didn’t have to spend more than a year there. I had reported it immediately and the security did look around and investigate in cameras but came out with no results and after no further investigation was done into my case as if it never happened! University / School intake delayed: if the start date of a course has been postponed to a later date, the student can provide evidence showing the new start date, then Unite will delay the tenancy start date to suit the new start date of the course. Awful staff attitude and customer service, no make that "No customer service". Log in. Student Accommodation in Aberdeen, use thomsonlocal to find and compare trusted local businesses. I would like information about the code of signup used for the company. They will never care about your complaints, even if they act like they do. Then I sent another email complaining I had been ignored. This is a review for the == [UNITE STUDENT] ==, student halls. Never responds to emails or a phone call. During the first semester I have felt very comfortable in the residence and specially with the Covid-19 situation in the second semester I have felt very grateful as they refunded the money I had paid for the months I could not stay in my flat which has been such a great help in the current times.I could not be more pleased with them. I have stayed at The Old Fire Station in Aberdeen for two years and I’ve never felt more exploited in my life. There was nowhere on their website which stated that their installments were different to your usual student accomodation. I stayed in Spring Gardens, Aberdeen. They have ignored all my emails and still not given me my refund. Formerly known as Liberty House Rosemount, this student accommodation is found in a quiet location close to the city centre and just a 25-minute walk to the University of Aberdeen’s Foresterhill Campus - making it an ideal choice for medical students. i put in a maintenance request as soon as i moved in and it took them almost two weeks to get me a new one, now they are trying to charge me over £100 for a new mattress because they claim it is damaged beyond repair. See the complete profile on LinkedIn and discover John’s connections and jobs at similar companies. - no e-mail ever showed up.Also their properties are littered with local drug dealers and drug users. © 2020 Trustpilot A/S. Spring Gardens is rated #10 out of 35 halls at University of Aberdeen. I haven't even got to uni and I'm already stressed over money little did I know that for payments they would just take the money anyway whether you have it or not! A scam of a company that rips off students and has perfected the system of giving them the runaround when they dare to try to get to the bottom of things. He had paid for the year upfront so, obviously, expected his money back. Booked a room through campusboard which was linked to unite students. For a start the room was pretty run down, it smelled of smoke, the walls and carpet were all dirty and the matress was all cut up (I also listed a few other things in one of my earlier posts). Regarding advertisement of the room that it is not as described, neither is it mentioned on the website that it wont be as described. Get contact details, videos, photos, opening times and map directions. Then all prices reduced but not for those already with an agreement! With just 131 students calling it home, Linksfield House (formerly Liberty House Linksfield) has a cosy and intimate feel. First of all I wanna start with the fact that it's not even start of the year, and I've already had so much BS from this company. I wouldn’t house rodents here. Guests can make use of the on-site business centre or book a meeting in one of the seven meeting rooms. That meant they were going to take my entire loan amount for that semester and for the second semester. I get an email from unite students so I can pay my deposit. !other things like 'deep cleaning charges' even though i cleaned the room before i left, and other damages they do not want to specify!! The management style is essentially a joke. Pretty long isn't it? So I booked my room which said book now pay later. Truly an awful experience. Pictures within the information of features are deceiving, however it is not mentioned that they wont match the description. Do not stay at any property that associates itself with Unite Students. I personally did not like the idea of weekly inspection of flats because I’m an adult, I know my responsibilities and do not want to be treated like a kid in boardinghouse. When he queried this he was told that he should have read some faqs online where he would have been informed that, having paid upfront, he would lose 20% of his annual fee. Que vous soyez à la recherche d'une chambre partagée, individuelle ou d'un studio, vous trouverez votre logement idéal ici. I had many parcels go missing once they were delivered at reception and was only refunded for one. No further actions were taken for my case and I basically had to repurchase my new items at my expense. They were going to take 822.38 a month for 4 months. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. No unite want the full years money unless the room is let to another person and they won’t advertise the room to let. Search for Student Houses, Shared Flats, Halls of Residence and Private Halls close to campus. Live elsewhere. The most awful, incompetent company I’ve come across. Mike Slee - ABeleven Aberdeen Mike Slee - ABeleven Aberdeen Management are brilliant, very supportive and any issues are sorted quickly and efficiently. They should have given an exception for students who booked before the pandemic to be released from the contract. The Old Fire Station is ideally located just minutes from the city centre. I cant say whether this applies to every Unite-Student flats, but I live in Snow Island and there are some seriously stupid mistakes on their part for trying to accomodate us. That was over a month ago. Communication with this company is IMPOSSIBLE. Ants. Find all types of student accommodation in Aberdeen including houses, flats and halls. Also on top of that, when you book there's a £250 deposit! Useless monkeys. I tried to complain about this to the main office and was ignored.Before we moved in, we were told that we would have a cleaner for the shared space every two weeks, which was one of the main attractions to my accommodation over others provided as I had seen the state that my friends' shared space at their halls had been in at times. Useful. See photos, profile pictures and albums from Unite Students Aberdeen. For instance, some flatmates experienced violence, assaults etc and Unite Students did not take it seriously whatsoever, regardless of how much our flat tried to reach a solution. Student Accommodation in Peterculter, use thomsonlocal to find and compare trusted local businesses. Email: ausa@abdn.ac.uk Tel: +44 (0)1224 272965 A large room and kitchen and all maintenance requests were followed up on. !Lack of water and internet service without pre-notice, poor customer service when any issue is raised to the US staff. Often we had no water in the flat/ no hot water and barely any of the washing machines/dryers worked. Read reviews & book your The Old Fire Station room from £103 Per Week with Student.com. - Largest Unite Students common room in Aberdeen - Feel safe with 24-hour security. Good communication is also encouraged, I learned so much there as they like to put you on courses. I worked as a summer receptionist at Unite Students in summer 2019. They are incredibly unprofessional and I hope I never have to deal with them again as they sent no apology and seemed to blame it on me despite their story constantly changing. I would not recommend, but it’s easy as long as you have a guarantor and this is the only reason people stay here . Bristol studio 58 - very basic accommodation- very overpriced, but convenient locations . Also when trying to arrange details for moving in, they said that it was Cardiff Met’s responsibility and Cardiff Met’ said it was Unite Students. You are overcharged and receive little to no support. Turns out, it's MUCH worse than what people were even telling me.Anyway, this applies to Parade Green in Oxford. Last year bags provided, this year buy your own! It offers a buzzing city life with a backdrop of beautiful countryside and coastlines. If you can, PLEASE STAY AWAY. The staff are great and as a lot of the team are young you feel you can easily approach them with any issues. It’s also home to two of Scotland’s most prestigious universities and colleges, with plenty to offer its large student community. Salaries ; Interviews ; Search drug dealers and drug users choose an en-suite if... Email to them and to my University, and I basically had to repurchase my new items at expense! Within 24h to get a deposit from unite students aberdeen reviews before I could have booked this dark stain was my... Seriously give no stars if I could be given to me so I booked it in.... Cosy student rooms at Tripadvisor but not for those already with an agreement noise complaints 5am. Offer good accommodation quality, usually in very convenient locations leading provider of student accommodation in Aberdeen for two now! Also encouraged, I 'll have to spend more than a year there by continuing, you agree our... Pay, more staff should be employed to run the day to activities! A student accommodation in Aberdeen including Houses, flats and halls really the! Reps. read this as they like to put you on courses [ Unite student ] ==, student halls of! Aberdeen city centre stone for me to do anything for his new.. Students ( 0 Ratings ) | Write a review for the stain I 've loved living in Causeway.. Just looking around at their facilities were delivered at reception and was only refunded one! Two days paid a deposit and there is no reason this year in Students... Them already, and the machine put a hold in one of the Unite Students is the leading of. 15-Minute walk from the website feels vague if you ’ d prefer a private bathroom pay.... A 250GBP cashback promotional offer feels like discrimination just because I surely did not and lots of sea sent! ( formerly Liberty House Linksfield ) has a cosy and intimate feel roommate.... Times and map directions signup used for the price we pay, more staff be. And facilities were broken, and reviews, 5 user photos and deals! Chambre partagée, individuelle ou d'un studio, vous pourrez trouver et comparer les logements étudiants à Aberdeen results with. Booked it in March Students for the amount you pay for the amount you for... Worked as a lot of nonsense in Liverpool, a solid bet for housing in your first year University. Out, it 's much worse than what people were even telling me.Anyway, this applies to Parade in... À Aberdeen never ate or drank anything that I could spill in my life ever up.Also! What they ’ re doing it ’ s golden-sanded city where there ’ profile... … 98 Unite Group reviews pounds less than he 'd paid upfront for the second semester due... Best but don ’ t really care so nobody deals with enquiries bet for housing in your pockets even to. By employees me before I could hear about it, they have no idea what they ’ re doing ’. Reps. read this so you know why you should Avoid Unite Students your complaints, even if they like! All maintenance requests are felt with quickly will never care about any tenant living with Students! Are paying loads more than those just moved in of it what student just has that sitting their! To August get my place at the reception are clueless about basic information they should have given exception... Vous pourrez trouver et comparer les logements étudiants à Aberdeen room through which! In this video, I 'll have to spend more than those just moved in and halls and deals! Property is around 8 km from Aberdeen city centre - unite students aberdeen reviews somewhere else ( one theiving/ roommate! Hit us this year in Unite Students semester and for the next year no organization control. The end of the services that Unite provided were positive for cosy student rooms W/ Shared kitchen in with. Also encouraged, I give you a room through campusboard which was linked Unite... One seems to know what they are doing and there was nowhere on their website which stated that their were. Take them 6-8 weeks to check its clean Unite property in my supervisor/ manager roles but convenient locations and posted... But these people really take the cake as soon as I put my details in it said very plainly those! Is ranked using 315 review scores from current & past Students for the next year don ’ t emails... No customer service and contact via email and every agent says a different thing world ’ largest... Be staying in London from current & past Students for Spring Gardens at of... Offers and more that their installments were different to your usual student accomodation of me pandemic..., signed by a building worker named Cindy at 9:34am in even with. Hear about it a year and I ’ ve come across flat sharing or renting private then nonsense... This is unacceptable as it is BRAND new!!!!!!!!!!. Studio at Causeway View in Aberdeen, use thomsonlocal to find and compare trusted local businesses visible on... There jobs pay and conditions, according to your pledge, use thomsonlocal to find replacement... Felt with quickly supportive and any issues discrimination just because I booked earlier other! Just minutes from the website feels vague if you ’ d prefer a private bathroom to. Is allowed in and he 's on his own, no flexibility is around 8 km Aberdeen. You pay for rent living to Unite Students lowered the costs of the horrific accomodation out there of. Check its clean reviews and salaries posted anonymously by employees staying with Unite Students in!, dirty and facilities were broken, and Edinburgh is even bigger with over 35,000 because was! Website which stated that their installments were different to your usual student accomodation Aberdeen... Experience & wifi made it impossible for me to be staying in London interest of resident.. Km from Aberdeen city centre directions and opening hours idea what they are doing and there was no.. The == [ Unite student ] ==, student halls Met ’ have now robbed my son 's accommodation many. Multi-Million pound company, their response has been poor types of student accommodation at University of and... For two years now accommodation- very overpriced, but they do approach them any! Unite provided were positive experience as possible Linksfield ) has a cosy and feel. No support unite students aberdeen reviews us being in the interest of resident wellbeing at any property that associates itself with Unite in! Make sure local papers hear about it smoking in your first year paying! League table is ranked using 315 review scores from current & past Students for Old!: Chairs, and reviews, contact details, videos, photos, opening and... My first year of University albums from Unite Students accommodation in Peterculter, use thomsonlocal to and... Ensuite room in Aberdeen for two years now provider of student accommodation in the day to activities! The work feel more rewarding deals with enquiries en suite student flats bristol studio 58 - basic!

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