Tech Architecture Jobs – System Engineer (PayPal Brazil)

The Integration Engineer is responsible for supporting the pre-sales, deployment and integration of the PayPal payment processing services.

This includes but not limited to: Focusing on merchants, partners and developers with annual revenues from $250 thousand up to $100 million or more participating in the software development and release for the customer, trouble shooting and resolving customer issues, and working directly with other integration engineers, systems engineers, project managers, QA engineers and other hardware and software vendors in the customer environment as directed by the Team Lead or Manager.

Interface with customers.
Follow instructions from the lead or manager.
Maintain current knowledge of PayPal products by creating and running demos of PayPal eCommerce functionality and sample integrations.
Maintain current knowledge of Payment systems and Web Services
Strong troubleshooting/debugging skills.
Work with/in Windows and Linux environments.
Excellent methodical approach to isolating issues.
Work with lead to manage conflicting requests from customers.
Perform black box and white box testing.
Work in engineering labs with other engineers to perform end to end testing and system integration.
Learn new technologies and systems quickly.
Adhere to schedules.

Ensure 100 percent contact with all opportunities handed off to you and at least 85 percent conversion from handoff to live-to-site.
Establish effective working relationships with other departments within the organization to ensure excellent information flow and feedback on process, policy and product changes that will affect the merchant segments.
Ensure merchants implement PayPal’s payment processing solutions with a high degree of quality and using optimal integration strategies and techniques.
Provide recommendation on how to improve our organization as a whole.
Generates and reviews in-depth technical information (Sample code, white papers, FAQs, Snippets) for distribution to PayPal merchants
Work with local and remote teams and may give presentations on development to audiences of varying sizes.
May require on-call support

Job Requirements

Experience
2+ years experience with Internet Technologies including Web Services, SOAP, NVP, HTML/HTTP, and FTP/SFTP.
2+ years experience with Database work (Oracle, MySQL, SQL Server)
2+ years experience with two or more major programming languages (Ruby, C++, ASP, Java, .NET, PHP, Perl).
Exceptional communication skills, both written and verbal in English.
Ability to successfully interact and dynamically adapt communication styles with all levels of client organizations including C-level executives, middle management, finance and operations, technical/IT staff, and line personnel.
Strong troubleshooting and debugging skills.
Sense of project ownership and self-motivation.
Proficient with Microsoft Office.
Must be able to travel up to 25%

Preferred skills and experience
1+ years previous experience in Sales Engineering, System Engineering or Professional Services, preferably with large to enterprise level companies engaged in eCommerce.
1+ Years experience with system discovery process, requirements gathering, systems architecture, and development.
1+ years experience with Payments (Credit Card, Banking, Online, Offline), especially with eCommerce systems, payments gateways and payment processors.
Knowledge of SalesForce, RightNow, Remedy, or other support/sales CRM

Education: Bachelors Degree or Equivalent

Job ID: 54770BR

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